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All stores have a 24 hour automated voice response phone system. Customers can call in refills from their prescription label 24 hours a day, seven days a week and have it ready to be picked up, mailed out or delivered.
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Save Time!
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Whenever possible, please phone in your refill in advance; your pharmacist will have your order ready for you at the time specified by the Thrifty White Automated Prescription Line.
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It's Easy to Use!
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Stop by the Thrifty White's Pharmacy for more information.
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CUSTOMER INSTRUCTIONS
for the Thrifty White Automated Prescription Line.
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- Have your prescription container(s) ready.
- Dial your local Thrifty White Pharmacy telephone number
- Using the buttons on your phone, select one of the following:
- Press 3 to Refill a Prescription
- Press 5 to transfer to another department in the store
- Remain on the line if you would like to transfer to the pharmacy
- Press 1 to Refill a Prescription
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- You will be asked to enter the following information using the buttons on your phone
- The telephone number where you can be reached in case we have a question about your prescription refill request.
- Your 6 or 7-digit prescription number, which is located on the upper left hand corner of your prescription label.
- After you are finished you may
- Press 1 to Refill Additional Prescriptions
- Press 3 to specify when you want to pick up your prescription
- To specify when you would like to pick up your prescription, enter the time using 4 digits for hour and minute.
(For example: to enter 1:30PM, you would enter 0130.)
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